Type de poste:
Temporary - Temporaire
À la recherche d’une carrière épanouissante qui changera réellement votre vie et celle des autres? Vous êtes au bon endroit.
À titre de partenaire national en solutions de santé, nous plaçons les gens au cœur de tout ce que nous faisons – en commençant par notre équipe de plus de 8 000 employés et employées qui mettent à profit leurs expériences personnelles et professionnelles diversifiées dans le cadre de leur travail à Medavie. Par l’entremise de la collaboration et de l’innovation, notre équipe crée des solutions d’assurance, de soins primaires et de services médicaux d’urgence à l’avant-garde de l’industrie qui viennent en aide à des millions de Canadiens et Canadiennes chaque année.
Notre mission est d’améliorer le bien-être de la population canadienne afin que chaque personne puisse profiter pleinement de la vie, et cela se reflète dans notre culture d’entreprise primée. Nous célébrons l’individualité des membres de notre personnel et accordons de la valeur à la diversité de leurs points de vue et de leurs compétences. C’est pourquoi en plus de vous offrir une rémunération concurrentielle et une gamme complète d’avantages sociaux, nous vous donnons accès à des possibilités de croissance professionnelle et personnelle, à des modalités de travail flexibles, à des expériences enrichissantes, ainsi qu’à un leadership bienveillant. À Medavie, chaque personne peut donner le meilleur d’elle-même, se sentir à sa place et atteindre son plein potentiel. Joignez-vous à nous en postulant un poste dès aujourd’hui.
The Opportunity:
We’re searching for an outstanding User Experience Strategist who can seek out and understand the goals of both our business and our end users and help us define and plan innovative digital solutions that meet those needs.
As part of our Digital Transformation Office, you’ll work with a cross-functional group of UX professionals dedicated to creating meaningful experiences for people. In this role, you’ll be responsible for conducting user research and testing to gain an understanding of user needs, goals, preferences. You’ll consult with a wide cross-section of business, UX and development colleagues to understand problems, identify opportunities, and collaborate on solutions. You’ll evaluate how well our digital assets are meeting user needs and identify how we can make meaningful changes to optimize experiences for users. Your work will help inform digital product plans and roadmaps.
Note: This role is a 12+ month term, with Benefits.

This might be a good role for you if:

• You’re creatively analytical: an innovative thinker who can also back up ideas with hard research and statistics.
• You understand people: you have an interest in human behaviour, psychology and sociology.
• You’re articulate and incisive: you have a knack for asking the right questions and digging deeper to get to the heart of the matter.
• You’re an effective communicator: you’re able to express ideas clearly and persuasively through both written and visual means.
• You’re curious and self-driven: you can figure out what needs to be done—and then do it.

Your everyday with us will consist of:

• Collecting and analyzing qualitative and quantitative data related to digital products (interviews, usability tests, surveys, feedback, satisfaction ratings, heatmaps, session recordings, product analytics and more)
• Conducting workshops, meetings and interviews with stakeholders and users to understand their goals and needs in relation to existing and planned digital experiences.
• Identifying and documenting user experience pain points and opportunities via heuristic evaluations, user journey maps, competitive analysis and more.
• Ideating on digital solutions and recommendations on priority, in collaboration with UX teammates and other colleagues.
• Creating meaningful reports and presentations on research findings, insights and recommendations.

What you need to succeed:

• A post-secondary degree in a relevant field, ideally with coursework in human factors, HCI, psychology, sociology, or research methods.
• Solid grasp of UX principles and methodologies, with hands-on experience in interviews, usability testing, and surveys.
• Familiarity with a range of UX research methods such as A/B testing, diary studies, and user analytics.
• Ability to design research studies that address specific business and user challenges.
• Skilled in collecting and analyzing both qualitative and quantitative data.
• Strong communication and presentation abilities, with a knack for facilitating workshops and discussions.
• Collaborative mindset with well-developed interpersonal, negotiation, and leadership skills.
• Experience with user insights platforms, Agile development, and product management practices is a plus.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

• You’re creatively analytical: an innovative thinker who can also back up ideas with hard research and statistics.
• You understand people: you have an interest in human behaviour, psychology and sociology.
• You’re articulate and incisive: you have a knack for asking the right questions and digging deeper to get to the heart of the matter.
• You’re an effective communicator: you’re able to express ideas clearly and persuasively through both written and visual means.
• You’re curious and self-driven: you can figure out what needs to be done—and then do it