User Incentives Specialist E-commerce at Teleperformance

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

19744.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Manipulation, Data Analysis, Excel, Collaboration, Communication, Emotional Intelligence, Critical Thinking, Solution Orientation, Entrepreneurship

Industry

Outsourcing and Offshoring Consulting

Description

User Incentives team is constantly dealing with lots of data and numbers, which is why this role demands for an analytical profile, with experience in data manipulation and analysis. This is mainly an operational role that is in constant contact with other teams such as Product, CRM and Commercial. Key tasks 1. Detailed recurrent configuration of different incentives such as Free Shipping and Vouchers using Alibaba’s internal platforms. 2. Coordinate across teams (local and Chinese) to execute and communicate different promotional strategies. 3. Analyze data from the promotional strategies and obtain key results. 4. Daily data tracking for the relevant information on different incentives in the platform. Qualifications: ꔷ Location: Madrid ꔷ Language: Spanish and Advanced English mandatory ꔷ Excel skills: Medium – Advanced. Experience with data treatment is a must. ꔷ SQL: Not mandatory but a plus ꔷ Years of work experience: 1-2 years of experience in digital/tech industry ꔷ Education: Marketing, economics, business administration and management and similar Desirable Skills Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification 38.5 hours/week from Monday to Friday 3 + 3 month temporary contract with real possibility to get a permanent contract Salary: 19.744 € gross/year + up to 2.961,54 € gross/year in bonus Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Responsibilities

The User Incentives Specialist will configure various incentives and coordinate promotional strategies across teams. They will also analyze data to track the effectiveness of these strategies.