User Researcher (m/f/d) | Legal AI Tech Scale-up | Full Remote (Germany) at Noxtua

City of Zagreb, Stockholm, Croatia -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Research, Mixed-Methods Research, Usability Testing, Stakeholder Management, Quantitative Surveys, Qualitative Research, Data Analysis, Figma, FigJam, Persona Creation, Journey Mapping, B2B SaaS, Remote Research, English Fluency, German Fluency

Industry

technology;Information and Internet

Description

Your team About you Valid residence/ working permit for Germany Fluent in German and English,additionallanguages are a plus. 1+ years of user research experience, ideally in B2B SaaS or regulate dindustries (e.g., FinTech, LegalTech). Degree in HCI, Psychology, Human Factors, or a related field. Strong mixed‑methods skills (interviews, usability tests, surveys, analytics) and ability to turn data into clear user insights. Familiar with tools like Figma/FigJam and experienced in collaborative, fast‑paced, iterative work environments. Good communication and stakeholder‑management skills, with the ability to guide teams through the research process. Portfolio and experience in remote research is considered a plus Your responsibilities Identifyresearch needs with stakeholders and handledesign,planning,andconductionofdeep qualitative research studies (e.g. interviews, contextual observations, diary studies)as well asquantitative surveys. Analyze user behaviour usinganalysismethodssuchasparametric/non-parametrictestingorsemantic analysis) andtoolsto derive actionable product recommendations. Collaborate withfellow researchers,with product designers, engineers, product managers, and legal expertson research projectsor tovalidateideas and improve UX. Createandcontribute toartifacts like personas, journey maps,our research insights databaseand reports. Present insights clearly to stakeholders, advocate for users, andwork with andhelp improveourresearch frameworks. Help define the strategic direction of our Legal AI by understanding and articulating what really matters to our users. Our offer to you As a User Researcher (m/f/d) at Noxtua, you’ll contribute to growing and refining our user research practice by supporting ongoing projects and helping us continuously improve our understanding of user needs. Working closely with experienced researchers, designers, legal experts and product managers, you’ll help uncover insights that strengthen our Legal AI product and ensure it truly solves challenges faced by professionals in the legal industry. This is a collaborative role for someone eager to learn, grow, and make a meaningful impact by contributing to data-driven product decisions. YOUR TEAM You’ll be part of the small research team within the cross-functional product team collaborating daily with engineers, product managers, and designers. Each of our development teams consists of 6–7 developers, a product manager, and a designer, who you’ll support through user research activities such as interviews, usability testing, and validating design concepts. YOUR HIRING MANAGER You will report to Lea, Senior User Researcher at Noxtua, who leads the research processes, strategy and studies for Noxtua, our European Legal AI solution. With extensive experience in user research and UX strategy, Lea is passionate about user-centric and data-driven development of digital products. She fosters a collaborative and agile work environment, ensuring that the right people and teams understand the user insights to realize the right ideas. Lea values ownership and innovation, making her an advocate for continuous improvement of existing processes to enhance user-centricity. OUR BENEFITS Flexible working hours 26 vacation days + December 24th & 31st off +1 additional vacation day per year of employment (up to 30 days) 100% remote work within Germany €1,000 home office setup budget (paid with your first salary) Laptop (Lenovo or Mac) Urban Sports Club & other employee discounts depending on location Unlimited contract About us Noxtua is Europe’s sovereign Legal AI. This legally competent AI covers the entire spectrum of legal text work – from information gathering (research) and analysis of complex issues (understanding) to document creation (drafting). The legally compliant AI meets the professional, criminal, and data protection requirements for lawyers (e.g. Section 203 German Criminal Code, Section 43e German Federal Code for Lawyers), is certified according to BSI C5, TISAX, ISO 27001, 9001, 27018, 27017, and 42001. The tech company Noxtua has formed exclusive partnerships with leading European publishing houses from Germany, Austria, Switzerland, Poland, the Czech Republic, and Slovakia for the Legal AI Workspaces Beck-Noxtua, MANZ-Noxtua, Swiss-Noxtua, Beck-Noxtua Poland, Beck-Noxtua Czech Republic and Beck-Noxtua Slovakia. Founded in 2017 in the German capital as a result of a research project by Dr. Leif-Nissen Lundbæk and Professor Dr. Michael Huth at Oxford University and Imperial College London, the European legal tech company has many years of experience in developing GDPR-compliant AI solutions and now has offices in Paris, Berlin, Zagreb, and Munich. Strategic partners including Germany’s leading legal publisher C.H.BECK as well as the leading law firms CMS and Dentons have invested around 81 million EURO in the European scaleup as part of its Series B. We explicitly encourage women to apply, as they are currently underrepresented. Our goal is to build a diverse and inclusive work environment that values different perspectives. Of course, we welcome applications from all qualified individuals – regardless of gender, ethnic origin, religion, disability, age, or sexual identity.

Responsibilities

Conduct deep qualitative and quantitative research studies to derive actionable product recommendations for a Legal AI solution. Collaborate with cross-functional teams to create user artifacts and advocate for user needs in strategic product decisions.