User Support Specialist (Intelligence Data Discover and Tradecraft) at Leidos
Maryland, Maryland, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Jun, 25

Salary

0.0

Posted On

14 Mar, 25

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Description
Are you ready to join Leidos’ all-star team? Through training, teamwork, and exposure to challenging technical work, let Leidos show how to accelerate your career path.
Leidos is designing, developing, deploying, and operating a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) workflow management platform for Open Source Intelligence (OSINT). As an User Support Specialist on our team, you will play a critical role in ensuring the platform is built to maximize mission outcomes, is user-friendly, and adheres to IC standards, policies, and practices.
We integrate off the shelf and new development efforts to sustain and enhance existing architecture and by leveraging cloud-based computing, artificial intelligence (Al), machine learning (ML) and cross-domain transfer systems to provide cutting edge requirements management, task coordination, data exploitation, enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. Our program advances the state of the art in mission-focused big data analytics tools and micro-service development spanning the breadth of Agile sprints to multiyear research and development cycles. While the work is primarily conducted on-site at our client location in Bethesda, MD, we offer a flexible schedule and, occasionally, some tasks may be performed remotely. Percentage of remote work will vary based on client requirements/deliverables.
As the team’s User Support Specialist you will provide DTP software familiarization and discovery tradecraft to enable Intelligence Community (IC) users to search for and retrieve relevant data to support intelligence analysis and operations. To do this successfully you will proactively collaborate with DTP team members, customer staff, and IC Users to understand requirements, the novel application and use of technology, and to develop and apply outcome-based approaches. This is a great position for a current or former intelligence analyst or intelligence instructor that is driven to 1) help others, 2) develop tradecraft, 3) solve problems, 4) and is enthusiastic, friendly, and enjoys working with people.

Responsibilities
  • An active TS/SCI clearance with ability to obtain a Polygraph.
  • A Bachelor’s Degree and minimum 8 years of related experience working with, or as, an all-source intelligence analyst. Directly related experience as a military intelligence analyst may be considered in lieu of Bachelor’s Degree.
  • Experience working with Intelligence Community and Law Enforcement Agencies.
  • Experience with creating user guides and training end users for software platforms.
  • The ability to perform well in a dynamic, fast passed environment.
  • To enjoy and excel at solving complex problems to support real-world National Security missions.
  • To enjoy working directly with teammates and customers to understand requirements to develop and implement solutions.
  • To be self-motivated, creative, and organized.
  • The ability to clarify and accomplish tasks on time, under limited supervision.
  • The ability to exercise good professional judgement that results in building relationships and negating or resolving problems.
  • Excellent written and verbal communication skills.
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