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user support technician at ARIRA IT SOLUTIONS
Hamilton, ON L8E 4V4, Canada -
Full Time

Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

36.0

Posted On

15 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Internet, Software Development, Servers, Technology, Networking Software

Industry

Information Technology/IT

Description

EDUCATION

  • Secondary (high) school graduation certificate

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • JavaOS
  • Networking software
  • Networking security
  • Internet
  • Servers
  • Word processing software
  • Presentation software
  • Programming software
  • Software development
  • MS Office
  • MS Windows

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment

EXPERIENCE

  • 1 year to less than 2 years
  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

How To Apply:

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Responsibilities
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties