• Durée de l’emploi: Permanent
• Langue de travail: Bilingue
• Heures de travail: 40 hours per week
• Education:
• Expérience:

EDUCATION

• College/CEGEP
• Computer science
• or equivalent experience

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Sitting

EXPERIENCE

• 3 years to less than 5 years

• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Manage incidents