user support technician

at  Value Mobile

Woodbridge, ON L4L 8A3, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Feb, 2025USD 30 Hourly19 Nov, 20242 year(s) or aboveTechnology,Internet,Networking SoftwareNoNo
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Description:

EDUCATION

  • Bachelor’s degree

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Networking software
  • Networking hardware
  • Networking security
  • Internet
  • Wireless networks

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking

EXPERIENCE

  • 2 years to less than 3 years

How To Apply:

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Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software


REQUIREMENT SUMMARY

Min:2.0Max:3.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Technician

Graduate

Proficient

1

Woodbridge, ON L4L 8A3, Canada