UTAH Hiring Event - Customer Experience Specialist - July 8 and 9 at Orion180

Draper, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Multi-tasking, Analytical Thinking, Decision Making, Written Communication, Verbal Communication, Listening Skills, Microsoft Office, Insurance Databases, Professionalism, Relationship Building

Industry

Insurance

Description

JOIN OUR TEAM AS A CUSTOMER EXPERIENCE SPECIALIST! Are you ready to take the first step in a rewarding career? Join our dynamic team at Orion180 in Melbourne, FL, and embark on a journey filled with growth opportunities. We provide comprehensive in-house training to set you up for success from day one. This isn’t just a job—it’s the start of a career that can lead you into roles in underwriting, inspections, claims, and beyond! WHAT YOU’LL DO: Provide Exceptional Customer Experiences: Support and empower agents and policyholders. Navigate Multiple Applications: Use various computer applications with speed and accuracy to deliver top-tier service. Research Solutions: Identify solutions using advanced computer-based resources. Maintain Privacy and Security: Work in a paperless environment, prioritizing customer privacy. Learn Underwriting Guides: Apply multiple underwriting guides and manuals effectively. Review Inspections: Make decisions on insurance risks based on completed inspections. Process Risks: Handle acceptable risks through our system and prepare necessary documents for those that are not. Communicate Professionally: Manage emails and phone calls from agents and policyholders with professionalism and care. WHAT WE’RE LOOKING FOR: Education: High school diploma or GED required; must be at least 18 years old. Preferred Experience: Background in Personal Lines insurance and familiarity with customer databases or comparable technology. Licensing: Ability to obtain a Property and Casualty License Skills: Strong interest in using and promoting innovation and technology; excellent attention to detail, multi-tasking, and customer service skills; strong written, verbal, and listening skills; analytical thinking and decision-making abilities. Technical Proficiency: Experience with Microsoft Office software and insurance databases. Personal Attributes: Ability to build positive relationships with policyholders and agents; reliable, dependable, and punctual with excellent attendance; self-motivated with a strong desire to learn and grow. WHAT’S IN IT FOR YOU: Dynamic Environment: Thrive in a fast-paced, collaborative, and results-driven office where your contributions make a real impact. Career Growth: Opportunities for professional development and advancement within a supportive company culture. We believe in nurturing talent and providing the tools you need to succeed. READY TO START YOUR CAREER? Starting as a Customer Service Representative, you’ll receive the training and support to grow within the company, potentially advancing to roles in underwriting, inspections, claims, and more. This is your chance to build a lasting career with a company that values innovation, excellence, and personal development. Apply today and take the first step towards a bright future with Orion180! Dynamic Environment: On-site role with a fast-paced and collaborative team culture. Results-driven office where your contributions make a real impact. Compensation: Competitive base pay and performance bonuses. Career Growth: Mentorship, growth tracks, and professional development. Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more! The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (

Responsibilities

Provide exceptional support to agents and policyholders while navigating multiple computer applications to research solutions. Responsibilities include reviewing insurance risks based on inspections and processing necessary documentation according to underwriting guides.