Utility Clerk at City of Danville

Danville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

47222.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office Word, Microsoft Office Excel, Oral Communication, Written Communication, Teamwork, Customer Service, Technical Aptitude, Confidentiality

Industry

Government Administration

Description

Description THE CITY OF DANVILLE: The City of Danville is located 35 miles southwest of Lexington and is a thriving community with a population of 17,000. The City is a municipal government agency with a highly efficient infrastructure providing a broad range of public services: water and wastewater treatment, police and fire services, 911 emergency dispatch services, parks and recreation, cemeteries, and public works. The City of Danville is also the business hub to a 5 county, 100,000 +region with quality school systems and a highly educated workforce. Position: Utility Clerk Job Classification: Full-time Pay Classification: Non-Exempt Pay Grade: NH-2 Location: 445 West Main Street, Danville, KY 40422 Department: Utility Administration Responsible To: Utility Billing Manager Position Summary: Under direct supervision of the Utility Billing Manager, will perform various duties of the water utility office. The position is responsible for the monthly collection of utility payments, customer account maintenance, and responding to customer inquiries. Supervisory Responsibilities: None Duties/Responsibilities: · Responsible for the collection of monthly water utility payments. · Utilizes water utility software to perform customer account maintenance. · Provides front-desk support answering customer inquiries both in-person and via phone calls. · Responsible for daily reconciliation of cash draw balances. · Performs other duties as assigned. Requirements Required Skills/Abilities: · Strong knowledge of Microsoft Office Word and Excel. · Excellent oral and written communication skills. · Ability to work in a team environment, with the ability to work across all levels of City officials, employees, agencies, organizations, and the general public. · Strong customer service skills. · Ability to follow assigned instructions and directives. · Technical aptitude with the ability to learn and utilize utility billing systems and other various software programs. · Ability to work with minimal supervision. · Proven ability to work with a high level of confidentiality. Education and Experience: · HS Diploma or GED · Associate degree in business administration, accounting, or related filed is preferred. · 1-3 years of documented of customer service or administrative experience in a professional environment. · Must have a valid and current driver’s license. Certifications: · None Physical Requirements: · Ability to lift up to 30lbs occasionally. · Walking, twisting, stooping, and bending on a regular basis. · Must be able to sit at a workstation for extending periods of time. Compensation: · $35,855 - $47,222 annually. · Candidate's starting salary will be commensurate with their level of relevant experience. BENEFITS: · 100% paid family medical, dental, and vision Insurance · Company paid employee short- & long-term disability insurance · 100% paid employee basic life Insurance · Supplemental insurance program · Vacation pay · Sick leave pay · Holiday pay · Longevity Incentive program · Annual clothing allowance · Paid gym membership fees · Educational Assistance program · KY CERS Non-Hazardous Duty Retirement · All benefits available date of hire EEO Disclaimer: The City of Danville provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other trait or characteristic protect by federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, discipline, demotion, termination, layoffs, recalls, leaves of absence, training, compensation, and benefits.

Responsibilities

The Utility Clerk is responsible for the monthly collection of utility payments and customer account maintenance. This role also involves responding to customer inquiries and providing front-desk support.