UX Designer - AI at TOPdesk Canada

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

1300000.0

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UX Design, Rapid Prototyping, AI-powered Feature Design, Wireframing, User Flows, Usability Testing, Figma, Design Systems, Human-Centered Design, User Research, Accessibility, Inclusivity, Collaboration, Communication, Data Analysis, Product Development

Industry

IT Services and IT Consulting

Description

Company Description TOPdesk is an international software company in the field of service management with 800 employees in 8 countries and 5,000 customers worldwide. For our location in Budapest, founded in 2008, we are looking for a UX Designer to support our development team. Your environment As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platforms. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders. Job Description Rapid prototyping and refinement of new AI-powered concepts within our product (e.g. creation and governance of agents) Responsibility for the entire design process from initial discovery to final delivery Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods Facilitation of collaborative ideation and problem-solving with teammates and stakeholders Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed Validation and refinement of designs through feedback gathering, usability testing, and data analysis Delivery of clear communication and comprehensive handover documentation for seamless developer implementation Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes Contribution to raising UX maturity and improving design processes across the organization Continuous monitoring of emerging trends, tools, and best practices within the UX field Qualifications You have 5+ years of professional experience in UX design (medior/senior capacity). You have a bachelor’s degree or vocational qualification in design, HCI, or a related field. You have shipped and measured the success of AI-powered feature from a human-centered design perspective You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma. You have experience working with or contributing to design systems. You can validate designs through research, usability testing, and feedback. You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers. You are proficient in English, ensuring clear communication across teams. You are passionate about accessibility, inclusivity, and solving complex design challenges. You have a proactive mindset and a drive for continuous improvement. Additional Information Are you interested? Then we look forward to receiving your meaningful application, stating your salary expectations, using the following application form. Compensation: HUF 1.000000 - HUF 1300000 - monthly

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Responsibilities

The UX Designer will lead the end-to-end design process for AI-powered features, from initial discovery and prototyping to final delivery. They will collaborate with multidisciplinary teams to create intuitive, accessible user experiences and contribute to the organization's overall UX maturity.