JOB DESCRIPTION SUMMARY

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.

JOB DESCRIPTION

JOB TITLE: UX Designer (12-Month FTC)
LOCATION(S): Chester / Manchester

ABOUT THIS OPPORTUNITY

We’re looking for an experienced User Experience Designer to join our Credit Cards design team in Chester (will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which we engage and build relationships with our business customers, while supporting them with the right products, tools and services to meet their needs.
We’re looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing.

As a UX Designer it’ll be your role to:

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
• Balance business requirements with user needs – you’ll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer

• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experienceAdvocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

As a UX Designer it’ll be your role to:

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
• Balance business requirements with user needs – you’ll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experienceAdvocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilitie