UX Designer at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UX Strategy, Narrative Development, Storytelling, Content Strategy, Research, Customer Insights, Product Positioning, Messaging Direction, Design Thinking, Cross-Functional Collaboration, Transformation Journeys, Case Studies, Feedback Loops, Operational Audiences, C-Level Engagement, Creative Execution

Industry

Software Development

Description

Develop high-quality, high-impact narrative assets tailored for C-level, senior leadership, and operational audiences, supporting the leadership of the UX Strategy leader. Translate complex transformation journeys and customer use cases into clear, compelling narratives that drive alignment and action. Work closely with executive leadership to craft narratives for internal or external storytelling that deliver impactful, meaningful impact. Deliver with excellence using the standard Customer Zero story and design framework to govern how case studies are captured, told, and reused across the company. Support the Adoption Innovation & Experience (AIX) team with storytelling frameworks and assets that scale transformation learnings. Engage feedback loops to continuously refine storytelling based on field input and leadership needs. Applies UX strategy in helping to devise product positioning, messaging direction, and creative execution guidance for use within elements of and across the customer journey in any channel or experience. Takes initiative and identifies opportunities to conduct research with cross-functional stakeholders to apply customer-driven insights. Maps out content strategy for a product/content area to ensure optimal content creation and serve customer needs, using input from senior team members. Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). 2+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.

Responsibilities

Develop high-quality narrative assets for C-level and senior leadership audiences. Translate complex transformation journeys into compelling narratives that drive alignment and action.