LETS TALK ABOUT THE TEAM

At ResMed, we see every day as an opportunity for innovation and growth. Our culture is all about seizing today’s potential to build a better tomorrow.
Our Global User Experience team is expanding and includes empathetic designers, researchers, behavioral scientists, content strategists, and writers. We work closely with product managers and technology leaders to create best-in-class solutions for our patients and providers. By focusing on user-centric processes, we ensure our users are always at the heart of what we do. We are a team of collaborators, learners, and doers, blending expertise in user needs with a drive for innovation.

QUALIFICATIONS/EXPERIENCE:

• Minimum 2-3 years’ experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management
• Strong online portfolio demonstrating user-centered design methods with examples of artifacts for digital, physical and/or services products e.g. lo-fi sketches, wireframes, flows, prototypes, storyboarding, journey maps, service-blueprinting etc.
• Knowledge and/or experience working on AI/ML driven products.
• Proven experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management.
• Fluent in modern collaboration, wireframing and prototyping tools.
• Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions.
• Effective problem-solver and communicator
• Proven ability to manage multiple projects in a timely manner

LET’S TALK ABOUT THE ROLE

We are seeking a highly motivated UX Designer to join the Global User Experience team at ResMed. You will use design thinking to drive innovative, user-centric solutions across our global ecosystem of products, services, and digital technology. Your passion for influencing business decisions through user empathy and shaping company culture and processes is essential. You will advocate for UX within a product team and demonstrate the value of design through your work and collaboration.

RESPONSIBILITIES:

Understand and advocate for our users and their needs through building empathy, incorporating their behavior, attitudes, and emotions, leveraging research insights and domain analysis to craft meaningful solutions.
Plan, facilitate and participate in discovery workshops and ongoing interaction with key stakeholders to develop user-centric solutions.
Develop concepts, sketches, wireframes, flows, journey maps, storyboards, and other design artifacts.
Prototype and rapidly iterate semi-functional, low- to mid-fidelity designs based on user research, acknowledging technical feasibility.
Facilitate the design process; including ideation sessions, design sprints, design studio; critiques and reviews, contributing to our global design system.