UX/Employee Researcher at Envision Employment Solutions

New Cairo City, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Research, Qualitative Research, Quantitative Research, Persona Development, Usability Testing, Data Analysis, Employee Satisfaction Measurement, UX Design Tools, Prototyping, Stakeholder Management, Cross-functional Collaboration, Interviewing, Survey Design, Field Observation, Root Cause Analysis, Communication

Industry

Human Resources

Description

Envision Employment Solutions is currently looking for UX/Employee Researcher for one of our partners, a leader in the Consulting & Technology Services! Objective: The UX/Employee Researcher uses methods such as interviews, focus groups, surveys, and observational studies to collect data, which is then analyzed to identify patterns and opportunities for improvement. They need to create and maintain Personas and work with the rest of the team to best utilize the information regarding user behaviors. Responsibilities: Work closely with HR Business Partners and supporting them in measuring and analyzing employee satisfaction at work and its impact on technology. Use existing employee feedback initiatives to review results and analyze root causes together with Data Scientist. Conduct User Research: Plan and carry out qualitative and quantitative research studies, such as interviews, surveys, usability tests, and field observations. Analyze User Feedback: Examine data from support tickets, feedback channels, and user forums to identify common pain points and opportunities for improvement. Develop Personas: Create detailed user personas based on research to help the team understand and cater to different user segments. Plan and conduct employee research to receive qualitative or quantitative data or/and to find explanations for the Data Analysts analysis findings. Create presentations to show the results. Update status of ideas and analysis in the Experience Management Tracker. Reports progress, issues, and risks to Account Manager. Ability to understand and share the feelings of others, crucial for creating user-centric solutions. Proficiency in interpreting complex user behavior data and turning it into insightful findings. Excellent written and verbal communication skills for reporting research outcomes and influencing decision-making. Experience working with cross-functional teams and stakeholders. Knowledge of a wide range of user research methodologies and when to apply them. Strong ability to address usability issues and propose clear, evidence-based solutions. Familiarity with user experience tools and software, including UX design and prototyping tools. A degree in Human-Computer Interaction, Psychology, Design, or a related work experience Prior experience in UX research, preferably in an IT or digital product environment.

Responsibilities

The UX/Employee Researcher conducts qualitative and quantitative research to identify patterns in user and employee behavior. They are responsible for creating personas and collaborating with HR and data scientists to improve employee satisfaction and technology impact.