UX Research Intern (Summer 2026) at Lyft
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

40.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cognitive Science, Field Research, Human Computer Interaction, Psychology, Design, Anthropology, Communication Skills, Analytical Skills, Research Projects

Industry

Information Technology/IT

Description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is seeking a qualitative User Experience Research Intern to join our team, which aspires to elevate the user experience for our drivers and riders across 300+ cities nationwide. You will conduct research studies, as well as participate in studies alongside more senior researchers from which you’ll gain strong mentorship. You will partner with Design, Product Management, Analytics, and Engineering in order to derive deep insights about our users’ behaviors and attitudes, and communicate results and actionable recommendations across the company.
Interns contribute to user-facing products, working side-by-side with top User Experience Research team members in the industry while having autonomy from the get-go. Lyft fosters a collaborative environment in the office, so there’s always a sharp mind eager to hear about your next idea. So what’s yours?

EXPERIENCE:

  • Currently pursuing a B.S., M.S., or PhD degree in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field, with a graduation date between December 2026 and Summer 2027 (required) and currently attending university in Canada (required)
  • Available during Summer 2026 for the internship in Toronto
  • Extraordinary organizational skills and meticulous eye for detail
  • Strong listening and analytical skills; proactive troubleshooter
  • Team player with excellent written & verbal communication skills
  • Enthusiasm for a collaborative, highly energetic, fun and fast-paced environment
  • Experience as a researcher and/or research coordinator for qualitative research studies or school-based research projects, including usability/user testing, surveys, field research, or user interviews
Responsibilities

Design and conduct studies across key Lyft product areas

- - independently and in conjunction with more senior researchers. You will utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful
- Review, analyze, and communicate qualitative and/or quantitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users

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