At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!
Anaplan is looking for a UX Researcher to join our global UX team and help shape the future of our products.
You’ll be based in our York office, collaborating closely with team members across our London, San Francisco, and New York locations. As part of our Global Product and Technology organization, you’ll play a key role in delivering critical insights that support product innovation and strategic business goals.
Now is an exciting time to join our global User Experience team of designers and researchers. We advocate for the user experience across our ecosystem by enabling data-driven decisions rooted in a deep understanding of user needs, behaviors, and pain points. Our mission is to drive customer delight and create that powerful ‘aha’ moment for users discovering what’s possible with Anaplan.
Your primary responsibility will be to uncover deep insights about our users and communicate these effectively through compelling storytelling that builds empathy and inspires action. You’ll partner with cross-functional teams to ensure that research findings lead to real change—running workshops, generating artifacts, and embedding research into the product development process.

YOUR QUALIFICATIONS

• 4+ years of experience leading UX research projects from inception to delivery, using both generative and evaluative methods.
• Passion for analyzing qualitative and quantitative data to uncover insights and drive impactful decisions.
• Skilled in usability testing, interviews, journey mapping, persona development, and survey creation.
• Ability to deliver both tactical and strategic recommendations using creative and engaging communication formats.
• Highly organized, analytical, and methodical—committed to improving quality through user research.
• Strong communicator and collaborator, able to present findings persuasively and build alignment across teams.

PREFERRED SKILLS

• Degree in Human-Computer Interaction, Cognitive Psychology, or a related social science discipline.
• Experience in B2B or SaaS environments, especially on complex product initiatives.
• Exposure to Artificial Intelligence applications or research.
• Familiarity with enterprise SaaS, financial systems, or planning software.
• Willingness to travel within the UK and occasionally abroad.
  Our Commitment to Diversity, Equity, Inclusion and Belonging
  Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Please refer the Job description for details