WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are looking for a UX Researcher for our multi-disciplinary design team that includes User Experience Designers, User Researchers, and User Assistance Developers.

As part of a small product research team, you will:

• Conduct user research on SAP Datasphere and related products, working collaboratively with key members of the product team.
• Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption.
• Craft materials for research activities, such as research plans, moderation guides and workshop templates that align methods and scope with needs and constraints, then run the research sessions.
• Synthesize and analyze data and findings, developing actionable insights, outputs and frameworks for both short term and long-term research needs.
• Balance research rigor with agility to deliver timely, useful results.
• Design compelling and digestible deliverables for product stakeholders, focused on storytelling and highlighting important insights for next steps.
• Collaborate with other researchers, designers, product managers and engineers to identify opportunities for innovation and differentiation.
• Work with stakeholders to monitor success metrics and help design and product leaders continuously improve the experience.
• Analyze and improve our team’s research processes.

You’ll work with UX Designers, Technical Writers, Product Managers, and Engineers located in Walldorf and across multiple time zones around the world.