YOUR MISSION

As a UX Researcher at exmox, you’ll drive research that fuels product strategy and enhances the user experience of our consumer facing mobile app. As part of our newly built design team within the product department, you’ll lead studies, build infrastructure, and champion a research driven culture.
You’ll plan and execute mixed methods research from usability tests to surveys and interviews working closely with product managers, designers, developers, and the data team. You’ll also help establish our research repository and support insights delivery through structured documentation and stakeholder presentations.

Your key responsibilities:

• Leading the Discovery and Evaluation phases of our design process.
• Plan and conduct qualitative and quantitative research: usability tests, surveys, interviews, A/B testing.
• Build and manage a GDPR compliant research repository.
• Synthesize findings into clear, actionable insights and present them to teams.
• Collaborate with the data team to integrate user research into insightful dashboards.
• Facilitate workshops to bring teams closer to user needs.

In the coming months, you’ll define user personas, set up session recordings, lead usability studies, and shape the foundation of our ResearchOps setup.

ABOUT US

Welcome! Bonjour! Selam! Olá! Hej!
We are exmox - a Hamburg based mobile marketing agency, connecting advertisers with their highest value users through our owned and operated apps. We created an innovative business model that focuses on rewarding users for testing and engaging with the apps of our clients. Our products are available in DACH, US, UK & Canada.
Right now round about 80 employees from all over the world are working here with us in Hamburg. We are a divers & funny team, always looking for new talents to join us. Looking forward to meeting you!

• Leading the Discovery and Evaluation phases of our design process.
• Plan and conduct qualitative and quantitative research: usability tests, surveys, interviews, A/B testing.
• Build and manage a GDPR compliant research repository.
• Synthesize findings into clear, actionable insights and present them to teams.
• Collaborate with the data team to integrate user research into insightful dashboards.
• Facilitate workshops to bring teams closer to user needs