We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Digital Product Design (DPD) at Ford is committed to envisioning and creating simple, thoughtful, enjoyable, and compelling product experiences that our customers need and love. We work in close partnership with product and engineering to deliver best-in-class interactions experiences that meet the needs of people today, and in the future. Our team is comprised of a dynamic group of product designers, researchers, visual designers, industrial designers, modelers, and project managers.
Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

• Plan and lead end-to-end research activities to help the Digital Product design team deliver high quality experiences that satisfy and delight customers, using a range of research methodologies including (but not limited to)….. foundational qualitative research (e.g. ethnographic, observational, interview and diary studies, competitive landscape research), survey design and quantitative analysis, usability studies, heuristic evaluations, concept studies and iterative design testing, usability benchmarking , and more
• Work closely with design and product partners to understand research goals and plan activities that meet learning objectives and deliver measurable impact.
• Analyze research findings and report outcomes in the form of helpful, digestible insights to internal partners and stakeholders