We are smava – the online credit comparison platform. We make loans transparent, fair and affordable! With more than 300.000 satisfied customers, we are one of the biggest FinTech companies in Germany. Become now part of our vision to shape the digital future of the consumer loan market!
We are seeking an experienced Freelance UX Researcher (f/m/d) to take ownership of research initiatives from start to finish. You’ll lead qualitative and quantitative studies, deliver actionable insights, and play a key role in spreading a research-driven mindset across the teams.

YOUR PROFILE

• Minimum 3 years of experience in UX research
• Skilled in both qualitative (e.g., interviews, usability testing) and quantitative (e.g., surveys, data analysis) methods
• Fluent in German (written & spoken) and comfortable working in English
• Experience in data-driven environments with fast-paced teams
• Ability to share insights effectively and spread research knowledge across teams and the wider company
• A self-starter who can own the research process from end to end.
  Don’t meet every single requirement? We are not simply looking for years of experience – we are looking for the right person and are open to both mid-level and senior profiles. If you are excited about this role and meet the essential criteria but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

• Planning and conducting both qualitative and quantitative research studies, including user interviews, surveys, and usability tests.
• Translate research findings into actionable insights for product and design decisions
• Presenting research findings and recommendations to stakeholders in a clear, compelling way.
• Collaborating with cross-functional teams to ensure user insights are integrated throughout the product development lifecycle.
• Help establish and spread a culture of research and user-centric thinking across the team and company.