UX Researcher at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Experience Research, Mixed Methods Research, Quantitative Analysis, Qualitative Analysis, UX Testing, Diversity & Inclusion, Accessibility, Data Analysis, Customer Insights, Product Strategy, Human-Computer Interaction, Behavioral Science, Technical Communications, Information Architecture, Human Factors Engineering, Social Sciences

Industry

Software Development

Description

Working with product partners, you will drive short and long-term research plans to fill in knowledge gaps, prioritize inclusion, identify risks, inform product decisions, and conduct analyses to distill quantitative and qualitative data into actionable insights that represent the voice of the customer. Determine which mixed methods research to use and apply it, combining qualitative sense-making with rigorous statistical analysis, to distill complex data into actionable insights for a feature area, and sharing these insights in accessible ways that influence design and engineering decisions. Drive research that defines the customer and informs product strategy for a feature area. Take ownership of creating new solutions and conducting UX testing to uncover insights for continuous improvement, including Diversity & Inclusion and accessibility. Analyze the user funnels, using mixed methods approaches to understand behavior patterns, churn drivers, and the underlying rationale for feature adoption. Contribute to cross-disciplinary research efforts, mentoring other disciplines and independently managing research tools, recruitment programs, and large-scale customer learning events. Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences OR related field AND 2+ years User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences OR related field AND 1+ year(s) User Experience Research experience 2+ years experience in mixed (quantitative and qualitative) methods studies such as surveys and telemetry analyses. Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences OR related field AND 2+ years user experience research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years user experience research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years user experience research experience OR equivalent experience. 1+ year(s) relevant domain experience within technology sector. 1+ year(s) experience in research methods impacting both product direction and detailed experience design.

Responsibilities

Drive short and long-term research plans to fill knowledge gaps and inform product decisions. Analyze user behavior patterns and churn drivers to uncover insights for continuous improvement.