ONLINE MARKETPLACES HAVE NEVER BEEN THIS AWESOME.

We’re seeking a skilled UX Researcher to strengthen our customer-centric culture at METRO Marketplace. In this role, you’ll uncover deep user insights across our 6 European markets, helping us create products that truly resonate with our customers’ needs and behaviors. Working within cross-functional teams, you’ll play a key role in:

• Conducting primary research through field studies, interviews, and surveys
• Leading usability testing sessions and analyzing behavioral data
• Creating and presenting actionable insights to product teams
• Collaborating with designers, product owners, and data analysts
• Building empathy for users throughout the organization
• Identifying opportunities for product improvement across markets
• Developing research frameworks and best practices

ABOUT US

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others

• Conducting primary research through field studies, interviews, and surveys
• Leading usability testing sessions and analyzing behavioral data
• Creating and presenting actionable insights to product teams
• Collaborating with designers, product owners, and data analysts
• Building empathy for users throughout the organization
• Identifying opportunities for product improvement across markets
• Developing research frameworks and best practice