Why this role suits you

• You have a direct impact on the customer journey of a growing international brand.
• You combine qualitative research, UX design, and data to make an impact.
• You are given plenty of room for ownership, innovation, and personal development.

This is what you are going to do

As a UX Researcher, you ensure that customer insights form the basis for the development of our digital and physical customer experience. You are part of the Online Customer Experience team within E-commerce and work closely with CRO specialists, UX Designers, and the CX Specialist. By combining qualitative user research with quantitative data, you translate customer needs into concrete improvements for our webshop, app, and other customer touchpoints.

From researching new app features to optimizing the checkout: no project is the same. You will be given a lot of responsibility to independently set up and conduct research and translate the results into advice. Thanks to the short lines of communication within My Jewellery, you will quickly see the impact of your work in practice.

Curious who you'll be working with? Meet the team!