UX Researcher

at  ResMed

LET’S TALK ABOUT THE TEAM

The Incubation and Growth team exists to develop transformative health products that radically improve the way billions of people sleep, breathe and live. We help to accelerate access to care, the broadening of sleep health solutions, and the ways in which the right people get the right solutions at the right time.

In this role you will work in the trenches side by side with product managers in early product discovery and delivery to de-risk new product development beyond Positive Airway Pressure, PAP, therapy - bringing the user voice into every decision-point. You are comfortable with ambiguity, working in agile environments and as a design thinker rapidly testing new ideas and concepts in co-creation with users in healthcare. You’re interested and well-versed in exploring AI/Gen AI products and tools to help optimize your research and discovery efforts. Able to travel in the US and abroad.

• Collaborate with Product Managers to forecast research needs across areas of responsibility
• Collaboratively develop research plans with study objectives, including participant screeners, moderator guides, and recruiting plans with clear timelines.
• Communicate research study findings across multiple internal disciplines, including product, design, and executive stakeholders.
• Regularly communicate project updates, including status, roadblocks, and outstanding questions.
• Use your expertise in the UX research space to guide stakeholders towards appropriate user-centered activities and tools to achieve objectives.
• Participate in cross-functional initiatives, representing the voice of the user across the organization and helping to drive continuous iteration and improvement.
• Proactively build user empathy within the organization through research study readouts and direct user feedback.

• Stay updated on industry trends and best practices to continuously enhance program executionAlign with product vision to help create and shape the market of the future