UX Researcher at WIZELINE

, , Colombia -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Research, Qualitative Research, Quantitative Research, Usability Testing, Customer Journey Mapping, Service Blueprinting, Client Behavior Analysis, Problem Solving, Critical Thinking, Team Collaboration, Leadership, Stakeholder Management

Industry

IT Services and IT Consulting

Description

UX Researcher We are: Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role: Key Responsibilities Analyze the contextual use of digital products through qualitative and quantitative research to detect improvement opportunities. Identify actionable insights and translate them into concrete recommendations for product backlogs. Map and understand key user segments to design solutions that solve real user problems. Develop mixed-method research frameworks (qualitative + quantitative) that can be scaled across the UX team. Collaborate closely with product owners to help achieve business KPIs through UX optimization initiatives. Apply service design tools to detect opportunities for process improvement within the UX team and turn them into effective solutions that speed up value delivery. Communicate research findings clearly and effectively across teams and stakeholders Must-have Skills 2–5 years of experience as a UX Researcher or similar role in digital environments. Strong experience conducting user interviews, usability testing, ethnographic research, A/B testing, surveys, card sorting, concept testing, diary studies, benchmark studies, tree testing, and competitor analysis. Proven ability to conduct fast yet thorough data analysis, turning complex findings into actionable insights. Excellent communication and presentation skills — able to translate research results into clear, compelling recommendations. Experience collaborating with cross-functional teams (design, business, and technology) to inform product decisions. Nice-to-have: AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows. User Research Qualitative & Quantitative Research Focus Groups Usability Testing Customer Journey Mapping Service Blueprinting Client Behavior Analysis Problem Solving & Critical Thinking Team Collaboration Leadership & Stakeholder Management What we offer: A High-Impact Environment Commitment to Professional Development Flexible and Collaborative Culture Global Opportunities Vibrant Community Total Rewards *Specific benefits are determined by the employment type and location. Find out more about our culture here.

Responsibilities

Analyze the contextual use of digital products through qualitative and quantitative research to detect improvement opportunities. Collaborate closely with product owners to help achieve business KPIs through UX optimization initiatives.