SKILLS & EXPERIENCE NEEDED

• Hands-on UX, Product Design, or Conversion Optimization experience
• Experience working on gambling, fintech, or high-conversion digital platforms
• Solid understanding of UX heuristics, usability testing, and behavioral psychology
• Comfortable writing clear specs and bug tickets for developers
• Ability to quantify UX impact using tools like GA4, Hotjar, Clarity or custom dashboards
• Strong communication skills — you can clearly explain issues to devs and impact to execs

• Audit and identify UX bugs that impact critical user flows (registration, KYC, deposits, game access)
• Collaborate with design & development teams to document, track, and test fixes
• Translate UX findings into clear messages for both technical teams and non-technical teams
• Lead and document UX redesigns for high-intent flows on site
• Create quick wireframes, flow sketches or bullet-point proposals
• Build hypotheses and run A/B tests to validate UX improvements
• Monitor KPIs like FTD conversion, form drop-offs, task completion rate, and time on task
• Ensure all improvements comply with regulatory and responsible gaming standards