ABOUT US

Trideca is a strategy, data and digital partner for technology transformation across Australia. We have worked with some of Australia’s leading enterprise companies (including NAB, Suncorp, Optus, Medibank, AGL and many more), to help transform and empower their businesses.
Working for Trideca, you will be challenged to think outside the box and do things you have not done before. We tackle unique challenges and work on innovative projects for our enterprise clients across various sectors. As part of the Trideca team, you will be able to embrace opportunities for growth with emerging technologies, in a fast-paced, collaborative, and rapidly growing environment across Melbourne, Sydney and Brisbane.
At Trideca, we cut through red tape to get things done efficiently. Join us for a dynamic career where you can make a real impact. You can learn more about us here: https://www.trideca.com.au/

QUALIFICATIONS:

• 3+ years of experience in UX/UI design, preferably with exposure to AI, machine learning, or related fields. Experience designing for complex systems or technologies, including chatbots, recommendation engines, or predictive models, is a plus.
• Strong proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
• Knowledge of design principles, wireframing, prototyping, and information architecture.
• Ability to translate technical AI concepts into user-friendly designs.
• Familiarity with designing conversational interfaces and integrating AI-driven features.
• Understanding of accessibility standards and inclusive design practices.
• A degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field is preferred.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Problem-solving mindset and the ability to iterate on designs based on data and feedback.
• Empathy and a strong user-centered design philosophy, with the ability to advocate for the needs of users within AI environments.
• Experience working in Agile development environments.
• Knowledge of AI ethics and responsible design practices.
• Familiarity with data visualization or creating interfaces for data-heavy AI applications.
  Join Trideca: Where Innovation Meets Inclusivity
  At Trideca, we’re not just building cutting-edge solutions, we’re cultivating a workplace that champions diversity, inclusivity, and continuous growth. We believe in creating an environment where every team member feels supported, valued, and empowered to not only operate at their best, but to exceed their own expectations on what they can achieve.

ABOUT THE ROLE

We are seeking a creative and forward-thinking UX/UI CX Designer to join our team in designing human-centered, intuitive, and impactful user experiences for artificial intelligence (AI) applications. This role blends design expertise with an understanding of AI’s unique challenges and opportunities, ensuring that AI-driven products are user-friendly, engaging, and provide seamless customer experiences (CX). The ideal candidate will have a strong background in UX/UI design principles, a passion for AI, and the ability to translate complex AI functionalities into intuitive, human-centered interfaces.

KEY RESPONSIBILITIES:

• User-Centered Design: Collaborate with product teams to understand user needs, business goals, and technical constraints to create innovative and user-friendly designs for AI-powered applications.
• AI Interaction Design: Develop intuitive interfaces that simplify complex AI processes, including conversational UIs, decision-making models, and predictive analytics, ensuring users can interact with AI technologies in a meaningful way.
• Customer Experience Strategy: Work closely with customer experience teams to design seamless end-to-end experiences, considering the unique demands and touchpoints for users interacting with AI solutions.
• Wireframing & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize design concepts, iterate based on feedback, and validate designs with real users.
• Design System Development: Contribute to the creation and maintenance of a comprehensive design system tailored for AI applications, ensuring consistency and scalability across products and platforms.
• Usability Testing & Research: Conduct usability testing with AI products to gather feedback, identify pain points, and refine designs based on user insights. Incorporate user feedback into the continuous improvement of the product’s design.
• Collaboration & Communication: Work cross-functionally with AI engineers, data scientists, product managers, and stakeholders to ensure designs align with technical requirements, brand guidelines, and user needs.
• Stay Current on AI Trends: Keep abreast of emerging AI technologies, trends, and design best practices to ensure innovative and relevant design solutions for AI-powered experiences.