IMPORTANT NOTICE FOR APPLICANTS:

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

QUALIFICATIONS:

• Bachelor’s degree in a related field and at least four (4) years of relevant experience.
• Proven successful experience in user-centered design and UI design for web and/or mobile applications.
• Demonstrated understanding of accessibility best practices and standards (Section 508, WCAG 2.2).
• Experience creating wireframes, mockups, and high-fidelity prototypes.
• Excellent collaboration and communication skills.
• Experience working in Agile environments.
• Strong communication skills and ability to work in a collaborative Agile team environment.
• Proven ability to thrive in a fast-paced, evolving environment, embracing new challenges and technologies.
• Commitment to delivering technological solutions that enhance user experiences and accessibility.
• Ability to obtain and maintain a Public Trust clearance.

NICE TO HAVE SKILLS AND EXPERIENCE:

• Experience working with federal clients or within regulated environments is a plus.
• Familiarity with USWDS and federal digital service standards preferred.

ABOUT THE ROLE:

As a UX/UI Designer on this project, you’ll be part of an interdisciplinary product team focused on human-centered design (HCD) and Agile delivery. You’ll collaborate with service designers, CX analysts, and developers to prototype and test user experiences that reflect complex, cross-system journeys across web, mobile, and other service channels. In addition to supporting iterative prototyping and usability testing, you’ll champion HCD and accessibility best practices—helping clients adopt these approaches through participatory research, co-design, and ongoing collaboration.
This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

RESPONSIBILITIES:

• Collaborate closely with cross-functional team members and stakeholders to create and iterate on designs that meet user needs and business goals.
• Translate user research insights into wireframes, mockups, and high-fidelity prototypes using tools like Figma, Sketch, or Adobe XD.
• Conduct iterative usability testing and integrate findings into design updates.
• Create visual design assets and user interface components aligned with U.S. Web Design System (USWDS) standards.
• Ensure all designs meet or exceed accessibility requirements including Section 508 and WCAG 2.2 compliance.
• Participate in Agile ceremonies such as sprint planning, standups, reviews, and retrospectives.
• Collaborate with front-end developers to implement and refine design solutions.
• Document design decisions and maintain consistency across digital products.
• Other relevant duties as trained and qualified to perform