Key Responsibilities

• Hands-on Interface Design: Wireframe, prototype, and design clean, intuitive user journeys in Figma for outward-facing digital services.
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• Design System Enhancement: Work with and evolve an established design system, creating reusable components and updating pattern libraries aligned with WCAG accessibility standards.
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• Experience Uplift: Elevate current customer experiences through refreshed visual styling, interaction design, and interface concepts.
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• Developer Handover: Partner closely with front-end engineers to assess technical feasibility, provide clear design specifications, and support features through implementation.
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• Validation and Testing: Conduct light customer research, usability testing, and concept reviews to validate design decisions with evidence.
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What We Are Looking For

• Figma Execution: Daily fluency in Figma, including auto-layout, component architecture, variants, and interactive prototyping.
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• Design Systems Experience: Proven track record working with, maintaining, or expanding component libraries.
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• Clear Design Rationale: Ability to articulate the reasoning behind your design choices using customer feedback, metrics, or usability testing insights.
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• Collaborative Delivery: Experience working alongside developers and product colleagues in an agile setup, ensuring designs translate smoothly into code.
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• Relevant Portfolio (Essential): A current portfolio showcasing your end-to-end design craft, UI polish, and personal contribution across complex web or digital services.
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• Background: Agency or commercial digital product experience (such as higher education, telecommunications, insurance, or logistics) is highly valued; prior government experience is not required.
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