Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place.
You’ll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.
At a certified Great Place to Work® you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

ABOUT US

Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen’s Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy.

ESSENTIAL SKILLS:

• UX and Interaction Design Expertise: Proven experience delivering complex, user-centred designs, ideally within the public sector, using GDS principles.
• End-to-End Delivery: Ability to work across the full delivery lifecycle (discovery to live), adapting methods to each stage.
• Leadership and Coaching: Strong leadership skills with experience guiding and mentoring teams, fostering a culture of collaboration and best practice.
• Multi-Disciplinary Collaboration: Experience working with user researchers, service designers, content designers, and technical consultants.
• Technical Collaboration: Proven ability to work closely with software engineers and developers, aligning design with technical constraints and feasibility.
• User Advocacy: Skilled in championing user needs with clients, internal teams, and stakeholders.
• Accessible and Scalable Design: Strong grasp of accessibility standards and creating reusable UI components.
• Prototyping and Tools: Proficient in Figma, InVision, and Sketch, with the ability to build interactive prototypes using HTML, CSS, JavaScript, and Nunjucks (GDS prototyping toolkit).
• Agile Methodologies: Experience working in Agile environments, delivering iterative, user-centred solutions.

DESIRABLE SKILLS

• Service Design: Experience applying service design principles to create seamless end-to-end user experiences.
• Consultancy Experience: Experience working with clients in a consultancy setting with a technology focus.

ABOUT THE ROLE:

As a UX/UI Designer at Informed Solutions, you will play a pivotal role in leading and delivering user-centred designs that make the world a healthier, safer, and more sustainable place.
Your expertise will drive the design of complex, user-centred solutions across the public sector. You will also be responsible for setting the vision for the UCD discipline internally, ensuring we champion best practices both within our organisation and with our clients. You’ll be committed to fostering a culture of collaboration and integrity, thriving in a multi-disciplinary environment.
As a UX/UI Designer, you will have experience making strategic design decisions (ideally within a public sector environment, using GDS principles) and be able to clearly demonstrate how you have led and coached others. Your role will involve driving the creation of sustainable, scalable, and accessible design practices that align with client needs, while continuously raising the bar for design excellence.

ROLE RESPONSIBILITIES:

This is a varied role, which will need you to show adaptability, ambition and an open mindedness to working within our fast-paced agile environment.

As a UX/UI Designer you will be:

• Lead the design of innovative, user-centred solutions across private and public sector projects, keeping users at the heart of the process.
• Collaborate with multi-disciplinary teams, including user research, service design, content design, and interaction design, to deliver seamless experiences.
• Advocate for user needs with internal teams, clients, and wider stakeholders, influencing decision-making.
• Work across all phases of the delivery lifecycle (discovery to live), adapting methods to each project phase.
• Partner with technical consultants and developers to embed user-centred practices while considering technical constraints.
• Design accessible digital experiences, from low-fidelity wireframes to high-fidelity UI designs, using and evolving our design system.
• Create reusable UI assets and common design patterns to drive consistency and efficiency.
• Prototype using tools such as Figma, InVision, and Sketch, and build rich interactive prototypes with HTML, CSS, JavaScript, and Nunjucks (GDS prototyping toolkit).
• Mentor and coach early career colleagues, strengthening our UCD community and supporting future growth.
• Contribute to evolving Informed’s UX capabilities by refining methodologies and driving quality improvements