Ability to balance customer needs with business and technical constraints
Enterprise and Workflow Design Experience designing for complex workflows, enterprise applications, B2B experiences, or operational platforms
Comfort working with multi-step processes, business rules, and system-driven constraints Systems Thinking
Ability to understand and design across interconnected journeys, workflows, and underlying systems
Capacity to see how a single design decision affects the broader operational and technical ecosystem
UX and Prototyping Strong craft skills in service design, experience design, wireframing, and prototyping
Experience conducting usability testing and iterating based on evidence
AI-Augmented Design Experience using AI-assisted design tools — such as generative wireframing and prototyping features, AI-assisted layout and content variant generation — to accelerate ideation and exploration
Experience using AI to accelerate research synthesis, including summarising qualitative feedback, identifying patterns across journeys, and surfacing insights faster from research and analytics data
Prior hands-on experience with AI design or research tools is beneficial, but not mandatory.
Linked-in
Google