V- Doorways Support Assistant at The Salvation Army

Launceston, Tasmania, Australia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Rapport Building, Community Connections, Distribution, Referral, Spiritual Support, Organization, Material Aid Organization, Food Storage, Emergency Relief Administration, Data Administration, Sensitivity, Empathy, Customer Service, Computer Confidence

Industry

Non-profit Organizations

Description

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Key responsibilities Build rapport Taking a genuine interest in the community member and their wellbeing, a friendly smile and warm welcome will help community members relax and connect over a cup of tea or coffee. Program Support Doorways Support Assistants work across all site-based aspects of support which may include community connections, distribution of pre-allocated financial assistance and material assistance, referral to other services, programs, activities, and spiritual support. Bringing a good sense of practicality and organisation, Doorways Support Assistants organise material aid items, restock and store food items, administer and distribute emergency relief. Administration With a keen eye for accuracy and consistency, the role may require confidential data administration. Qualifications and skills (desired/required) Essential for the role is an interest in meeting new people, bringing sensitivity and empathy to all interactions. Desirable previous experience for the role is customer service or connecting with people in a community support setting. Confidence with using computers is required for administration tasks. Capabilities and personal attributes Manage Self: Shows personal motivation and commitment to completing work activities effectively; regulates own behaviour and responds appropriately in all circumstances; receives and responds to constructive advice. Communicates Effectively: Allows others time to speak; listens when they are speaking and asks appropriate, respectful questions; is aware of own non-verbal cues; focuses on key points and uses simple words to build mutual understanding. Work Collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others. Background check requirements Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is managed per our privacy and confidentiality policies. Below is what is required for this role: As this role has access to personal details, sensitive information, financial and material assets, it will require a Police Check and Working with Children/Vulnerable People Check. Development opportunities with this role This role will give volunteers an opportunity to develop customer service skills and build experience in community support. Additionally, there will be access to a range of training opportunities and insight to the work of a large not-for-profit faith-based organisation with expressions in many different areas of society. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. Volunteer with the Salvos It takes an army of volunteers to provide and enable practical care for Australians every year. Volunteers bring life to our values of integrity, compassion, respect, diversity and collaboration. We are always looking for individuals to bring fresh energy and ideas to a range of volunteer roles. Whatever your skillset, availability or areas of interest, you may surprise yourself with the different ways you can make a difference. Volunteering is an invitation to demonstrate care for others in our local communities; it is the everyday embodiment of love in action. Those who give up their time so freely are some of the greatest contributors and advocates of Salvation Army mission and vision. It is through working alongside one another that transformation is possible. Not only do we focus on the transformative experience of service recipients and local communities, but also of our volunteers. The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you volunteer with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. The Salvation Army offers a range of opportunities to build your connections, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about volunteering that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our Careers Site here.

Responsibilities

Key duties involve building rapport with community members through friendly interaction and providing program support, which includes distributing pre-allocated financial and material assistance and making referrals to other services. The role also requires practical organization of material aid and food items, as well as administering emergency relief and potentially handling confidential data administration.