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Vacant Missing Bills Analyst at Conservice

Logan, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

13.75

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Verbal Communication, Attention To Detail, Software Adaptability, Self-Motivation, Time Prioritization

Industry

Utilities

Description

DEPARTMENT: SYNERGY Pay: $13.75/hour + Potential for Performance-based Bonus Schedule: Monday - Friday 8 am - 5 pm LOCATION: Hybrid - " In office on Tuesday, Wednesday, Thursday) OVERVIEW At Conservice, our mission is to manage our clients’ utilities - and we’re looking for people to investigate when bills go missing! Vacant Missing Bills Specialists ensure expected vacant bills are received in a timely manner and recover any that are missing. Your performance will help prevent costly late fees and potential disconnects. Come be part of a unified team dedicated to client satisfaction and creating a positive culture. Responsibilities * Investigate missing bills for vacant units and either retrieve them or determine why they cannot be retrieved * Ensure Conservice is receiving expected bills for vacant units * Communicate with utility providers through phone calls and emails * Engage in some written client communication for diverse purposes * Confirm mailing addresses and account details * Recover any missing vacant bills * Assist in recovering all missing bills in billing history * Prevent late fees and utility disconnects where possible Preferred Skills * Clear and professional written and verbal communication * Attention to detail * Able to quickly learn and adapt to new computer software * Self-motivated to find the “why” behind the problem * Interested in exceeding expectations * Prioritize time effectively to complete workload and achieve goals Qualifications EDUCATION & EXPERIENCE * High school diploma

Responsibilities

The specialist is responsible for investigating missing utility bills for vacant units, either retrieving them or determining why retrieval is impossible, to ensure timely receipt by Conservice. This role also involves communicating with utility providers and clients to confirm details and recover missing bills to prevent late fees and disconnects.