JOB SUMMARY

The wider Directorate is pivotal to UKHSA’s mission, overseeing the comprehensive delivery of commercial, contract management, and business development functions. It manages a vast commercial portfolio, ensuring the agency has the resources to address health security threats. The directorate leads the procurement, storage, and distribution of vaccines and countermeasures for national immunisation and emergency response programmes. It fosters industry partnerships, drives strategic market engagement, and builds supply chain resilience. Additionally, the team is responsible for investment governance, dispute management, and building commercial capabilities. They also develop and execute strategies for income generation, leveraging UKHSA’s expertise and facilities to secure funding and commercial opportunities.
This role is part of the Vaccines Programmes & Operations department and reports into the Vaccine Programme Operations Lead.
This role supports the G7 lead, and SEO, in delivering on a set of immunisation programmes for VCD, taking action on the programme of work to contribute to continued supply of vaccine for those specific programmes. This role will support the procurement and supply activity necessary.
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

JOB DESCRIPTION

• Responsible for stock management and supply of vaccines for use in the NHS, across the UK, forecasting and ensuring risks are mitigated by timely actions.
• To assist, ensuring the supply & distribution of vaccines & other medicinal products to the NHS, across the UK and a number of private customers in liaison with various internal and external stakeholders.
• Supporting the development of business cases.
• Manage interface with ImmForm helpdesk to authorise day to day stock management, supply, ordering and supply policy issues.
• Manage NHS facing supply and policy queries (mailbox)
• Support activities with piloting expanded providers, taking the lead to coordinate and monitor their set up and activation.
• To support and feed into correspondence, Freedom of Information (FOI) requests and briefing on vaccine supply.
• Manage the administration of a project/programme with Regular RAID reviews with key stakeholders, attending and recording notes. Maintain the Risk, Issues, Assumptions and Dependencies log.
• Support the Governance and Reporting of a project/programme with data gathering from stakeholders to enable reporting and decision making, using standard templates. Maintain the project/programme Actions and Decisions log. Maintain a central repository of current and historic documentation in relation to projects and programmes being supported.
• Support project and project/programme team by facilitating process sharing, meetings, note taking and governance.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

ESSENTIAL ROLE CRITERIA:

• Demonstrable experience of working in a pharmaceutical/supply chain environment or in a similar role where there is evidence of transferable skills.
• Ability to maintain comprehensive project documentation, including RAID and decision logs, supporting governance frameworks, and ensuring data-driven reporting to facilitate effective decision-making and process improvements.
• Ability to support with the preparation of business cases.
• Ability to quickly understand the core aspects of the vaccine programs that they are supporting, and how to best access the range of expertise needed across to maximise impact.
• Ability to demonstrate discretion.
• Ability to tackle problems and find ways to identify suitable solutions.
• Ability to work with limited supervision to tight and often changing timescales.
• An understanding of and commitment to equality of opportunity and good working relationships.

DESIRABLE ROLE CRITERIA:

• Experience liaising with internal and external stakeholders to address supply and policy queries, including oversight of helpdesk interfaces and supporting the coordination and activation of expanded providers.
• Demonstrated ability to manage vaccine stock and distribution across all customers in the UK, ensuring accurate communication, risk mitigation, and timely actions to maintain consistent supply.