WE’RE MORE THAN JUST A TEAM – WE’RE A COMMUNITY DEDICATED TO MAKING A DIFFERENCE EVERY DAY.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!
The Valet Attendant courteously and safely parks and retrieves guest vehicles, and must have a minimum of 1 year of driving with a valid Driver’s License.

SKILLS REQUIRED

• Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; possess and maintain a driving record that meets Olympia Hotel Management’s Driver Evaluation Criteria in order to drive the hotel van
• Must be able to drive automatic and manual vehicles.
• Weekends are required

EXPERIENCE / EDUCATION

• Previous valet experience is preferred; minimum of 1 year of driving with a valid Driver’s License; must maintain a valid driver’s license and comply with our DMV guidelines; (You may request a copy of the DMV guidelines from your General Manager at any time.) Previous experience driving a van is preferred. Experience in guest service and/or working with the public is helpful; high school diploma and/or equivalent work experience

• Greet arriving guests warmly and assist them with parking their vehicles in a safe and efficient manner.
• Drive and maneuver guests’ vehicles carefully to designated parking spots, ensuring that all safety protocols and procedures are followed.
• Retrieve guests’ vehicles promptly upon request, assist with loading luggage or belongings, and ensure that vehicles are returned in the same condition as received.
• Welcome arriving guests and assist them with unloading luggage or belongings from their vehicles.
• Escort guests to their rooms, carrying luggage as needed, and provide information about hotel amenities, services, and local attractions.
• Assist guests with luggage storage, retrieval, and delivery to their rooms, ensuring that all items are handled carefully and delivered promptly.
• Provide courteous and attentive service to guests, responding promptly and professionally to their requests, inquiries, and concerns.
• Offer assistance with transportation arrangements, restaurant reservations, and other guest needs, and provide directions and recommendations for local attractions and activities.
• Anticipate guests’ needs and preferences and proactively offer assistance and solutions to enhance their stay experience.
• Adhere to all safety protocols and procedures, including traffic laws, vehicle handling guidelines, and security measures, to ensure the safety and security of guests, vehicles, and property.
• Maintain cleanliness and orderliness of the valet parking area, bell stand, and lobby entrance, including removing debris, organizing luggage carts, and replenishing supplies as needed.
• Report any safety hazards, maintenance issues, or security concerns to the appropriate supervisor or manager for resolution.