Company Description
“Hospitality is a work of Heart” at Novotel Devonport. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.
Overlooking the Mersey River, Novotel Devonport boasts an unrivaled waterfront location, unique design, outstanding service.

JOIN US, AND BECOME A HEARTIST®

Job Description

We are looking for a part-time Valet Attendant who will assist the Front Desk of the hotel and be responsible welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our guests.

• Safely park and retrieve guest vehicles
• Managing pick up times for vehicles to ensure they are onsite for early departures
• Be the first point of contact and greet guests with a warm welcome every time
• Check the daily arrival list for VIP’s or guests with special needs. timely manner.
• Guide guests to their room and assist with their luggage.
• Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.

Qualifications

• An energetic, team-focused and can-do attitude
• Enthusiasm to connect with guests and to hear their story
• Exceptional communication skills both written and verbal
• Be reliable, well-groomed and have excellent attention to detail
• The ability to work across a 7-day roster - evenings, mornings and weekends
• Must hold a current full Australian or International Drivers Licence. Manual licence viewed favourably. You must have the desire and ability to obtain your manual licence which will be supported by the hotel.

Additional Information

Please refer the Job description for details