Valet/Shuttle Driver - $22.50/hour at Salamander Hospitality, Llc

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

22.5

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Transportation Coordination, Luggage Handling, Communication, Safety Standards, Teamwork, Customer Assistance, Problem Solving, Grooming Standards, Vehicle Operation, Time Management, Attention to Detail, Physical Stamina, Technology Skills, Adaptability, Cleaning Tasks

Industry

Hospitality

Description

POSITION OBJECTIVE The Valet/Driver serves as the first point of contact for guests, delivering a warm welcome and ensuring a seamless arrival, stay, and departure experience. This role is responsible for efficiently providing guest transportation and bell services. The valet/driver supports the overall guest experience by safely transporting guests with shuttle buses/SUVs/golf carts as well as assisting guests with luggage. ESSENTIAL JOB FUNCTIONS * Provide a warm, professional, and welcoming experience for all guests and colleagues, consistently upholding service standards at all times. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests * Maintain high standards of personal appearance, grooming, and adherence to hotel policies, procedures, and safety regulations. * Safely handle, load, unload, store, and deliver guest luggage and personal items. * Escort guests to rooms, explain hotel amenities, and ensure they understand all room features. * Maintain a consistent presence at the front door, greeting guests, and assisting with arrivals and departures. * Support the Front Desk with check-ins, check-outs, guest requests, and accurate information delivery. * Coordinate transportation services, including shuttle operations, golf carts, and private transfers. * Assist Adventure Concierge and Ski Valet operations. * Maintain Adventure Concierge, lobby, porte cochere, and guest pathway appearance and report or resolve hazards. * Maintain and oversee the condition, safety, and scheduling of resort vehicles. * Uphold hotel policies, safety standards, and professional grooming requirements at all times. EDUCATION/EXPERIENCE * High school or equivalent (GED) education required. * Must possess a valid US driver’s license. * Computer skills (Microsoft Office 365) required; experience with OPERA Cloud, Nuvola, and EZFacility preferred. PHYSICAL DEMANDS * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Must be able to stand and exert well-paced mobility for up to 4 hours or more in length. * Must be able to exert well-paced ability to reach other departments and locations of the hotel on a timely basis. * Must be able to easily use golfcarts to facilitate luggage transfer for guests. * Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. * Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis. * Must be able to maneuver carts and equipment weighing up to 250 lbs. on a regular and continuing basis. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Requires manual dexterity to use and operate all necessary equipment. WORK ENVIRONMENT * Most work tasks are performed indoors. The temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures, i.e. The Front Drive (-2°F) or Golfcart operations (+90°F), possibly for one hour or more. * Must be able to change activity frequently and cope with interruptions. * Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. * Must be able to work effectively in a stressful environment, communicate with others, effectively handle/ assist customers and accept constructive criticism from supervisors. * Most tasks are performed in a team environment with the Front Office Manager acting as the primary directive provider – based on operationally and financially backed information. There is minimal direct supervision. * Perform any general cleaning tasks in public areas using standard hotel cleaning products to adhere to health standards. * Ensure that all operations departments and employees comply, on a consistent basis, with all Fire Department Safety codes and OSHA guidelines. RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: * Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. * The job description provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. * Job duties, tasks, work hours and work requirements may be changed at any time. * Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. * I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Responsibilities

The Valet/Driver is responsible for providing a warm welcome to guests and ensuring a seamless experience during their arrival, stay, and departure. This includes transporting guests, assisting with luggage, and maintaining the appearance of the hotel entrance and vehicles.