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Value Added Services & Technical Sales Support at SurfacePrep

Buffalo, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, Production Processes, Laboratory Testing, Technical Sales Support, Problem-Solving, Attention to Detail, Communication, Safety Commitment, Forklift Operation

Industry

Industrial Machinery Manufacturing

Description

Description This role supports the execution of Value-Added Services by assisting with project coordination, production processes, and laboratory testing. It also provides technical sales support to help deliver customized solutions that enhance customer value and drive business growth. Key Responsibilities Collaborate with the Technical Sales Director, Production Manager, and customers to design and implement tailored processes such as screening, magnetic separation, crushing, blending, and coatings. Conduct trials to refine and optimize new processes. Perform laboratory testing on product characteristics, including particle sizing, density measurements, moisture content, surface area, pH, and conductivity. Coordinate with Customer Service and Quality Control to support order fulfillment. Assist production operations during staffing shortages. Perform other duties as assigned. Requirements Associate or Bachelor's degree in a technical field, or 3+ years of relevant industry experience Proficiency in Microsoft Office Strong problem-solving skills and attention to detail Ability to communicate technical information effectively with customers Commitment to safety in a fast-paced, hands-on environment Willingness to travel to other GNPGraystar locations as needed Ability to lift up to 55 lbs Forklift operation capability (training and certification provided if necessary) Benefits Medical, Dental, and Vision Insurance. 401(k) Plan. Paid Time Off – 3 weeks first year accrued monthly. Paid Holidays. Company Paid Life Insurance. Company Paid Short-Term Disability. Company Paid Long-Term Disability. Employee Assistance Program.

Responsibilities

This role involves collaborating with various stakeholders to design and implement tailored processes while conducting trials and laboratory testing. Additionally, it supports order fulfillment and assists production operations as needed.