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Vanuatu: Leader Member Support Coordinator at The Church of Jesus Christ of Latter-day Saints

Osaka, Osaka Prefecture, Japan -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Customer Experience, Communication, Customer Service, Data Analysis, Coordination, Service Enhancement, Stakeholder Management, CRM Systems

Industry

Religious Institutions

Description

There is presently a large organization and multiple points of contact that Church leaders and members must navigate to resolve issues. In some instances, service requests are escalated to the Area Presidency or the OTA, taking valuable time away from their primary responsibilities. Additionally, service levels provided to members and leaders are generally poor, average, or unknown. Our current organization emphasizes operational effectiveness. This position is intended to proactively establish relationships of trust with leaders to address these issues and lighten the burden on Church leaders and members.

Responsibilities

This role serves as the central coordination point for temporal affairs services, aiming to strengthen, simplify, and ensure consistent, timely, and high-quality support for leaders and members by building trusted relationships. The coordinator will work with support teams and management to identify trends, recommend improvements, and support service enhancements to reduce administrative burdens on leaders.