Join Sangoma, a leader in business communications, as a VAR Inside Channel Account Manager! We are looking for an enthusiastic and driven professional to accelerate our VAR (Value-Added Reseller) partnerships. At Sangoma, we are dedicated to Empowering Businesses with Essential Communications through our state-of-the-art Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions. Your role will be pivotal in enhancing the connectivity and productivity of businesses across diverse sectors.
As a VAR Inside Channel Account Manager, you will work closely with our channel partners, supporting them through effective engagement, training, and sales strategies. You will be responsible for managing the day-to-day relationship with existing VAR partners, driving sales growth, and ensuring partner satisfaction by providing the necessary resources and support to succeed.
If you have a passion for technology and a flair for sales, this is the perfect opportunity for you! Help us make an impact in the business communications sector by joining our dynamic team at Sangoma.

REQUIREMENTS

• 2-4 years of experience in inside sales or channel management, preferably within the telecommunications or technology sector.
• Familiarity with UCaaS, SaaS, VoIP, and related communication technologies is advantageous.
• Proven track record of managing relationships and driving sales within a channel environment.
• Strong communication, presentation, and interpersonal skills for effective partner engagement.
• Proficiency in CRM and sales management tools. (Salesforce preferred)
• Ability to analyze data and develop actionable insights for driving partner success.
• Self-motivated, organized, and able to manage multiple priorities effectively.
• Willingness to collaborate and work proactively within a team setting.
• Ability to travel if necessary to partner locations or events.

• Manage and develop relationships with assigned VAR partners to achieve sales targets.
• Provide support and guidance to partners to enhance their selling capabilities and drive joint sales efforts.
• Conduct regular training sessions and resources sharing to ensure partners are equipped with the latest product knowledge.
• Collaborate with internal teams to align resources and marketing efforts tailored to the needs of VAR partners.
• Analyze partner performance metrics and develop strategies for growth.
• Assist partners in identifying market opportunities and crafting effective sales strategies.
• Resolve partner inquiries and issues in a timely and effective manner to ensure satisfaction.
• Participate in sales calls and client meetings with partners to support deal closures.
• Track and report on activity, performance, and results for ongoing optimization.
• Stay updated on industry trends, competition, and product developments to maintain a competitive edge.