VBTS MSSP & SOC Manager at Vodafone United States

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Operations, MSSP Management, SOC Management, Incident Response, Monitoring, Escalation Handling, Service Delivery, Threat Intelligence, Vulnerability Management, Compliance, Project Planning, KPI Monitoring, Team Management, Analytical Skills, Communication Skills, Stakeholder Management

Industry

Telecommunications

Description

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you’ll do • Lead MSSP and SOC operations, ensuring efficient activation, steady-state support, and continuous improvement across all service domains. • Define and execute operational strategies, governance frameworks, and performance standards aligned with organizational and customer requirements. • Oversee daily SOC operations, incident response, monitoring, and escalation handling to maintain service continuity and SLA adherence. • Ensure proactive service delivery for managed security services including firewalls, WAF, DDoS protection, VPNs, and related security layers. • Manage collaboration with cross-functional teams (infrastructure, product, delivery, cyber defense) to ensure unified service delivery. • Drive automation and reporting initiatives to enhance visibility, efficiency, and decision-making. • Supervise the integration of threat intelligence, vulnerability management, and compliance activities within MSSP and SOC operations. • Lead operational readiness for new service launches and transitions from project to operational phase. • Develop, monitor, and report on KPIs, SLAs, and KRIs for managed security and SOC environments. • Mentor, coach, and manage MSSP & SOC teams, fostering a culture of accountability, technical excellence, and service quality. • - Manage vendor partnerships and ensure the lifecycle management of tools and platforms used in service delivery. • Represent the security operations organization in management reviews, audits, and compliance assessments. • Owning and reporting the consolidated list of all steps/phases of assigned Corporate Projects • Planning of various projects (i.e. Determining the resource requirements, allocating the available resources, determining the timeframe) in coordination with all related parties i.e. solution team, testing team, operation team. • Accountable for preparing committed planning for the projects which are E2E plan for the technical side and showing the committed date for the technical delivery. • Create Project Plan and update the plan periodically based on the project status update. Who you are • Bachelor’s degree in Computer Engineering, Cybersecurity, or related field (Master’s preferred). • 7+ years of experience in security operations, including MSSP or SOC management roles. • Proven leadership experience managing technical or operational teams in enterprise environments. • Knowledge of security frameworks such as ISO 27001, ITIL, or NIST. • Strong analytical, communication, and stakeholder management skills. • Fluency in English and experience preparing management-level reports and dashboards. • Relevant certifications (CISSP, CISM, or equivalent) are an advantage. • Excellent presentation skills Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you We like to keep them flexible: • Vflexy: Flexible Benefits Program • Hybrid working kit • Ergonomic kit allowance • Digital meal voucher • Flexible transportation allowance. • Employee assistance hotline & counselling • Comprehensive and flexible private health insurance • Discounted price deals for wide range of products & services Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr https://www.vodafone.com.tr/insan-kaynaklari Instagram: https://www.instagram.com/vodafonekariyer/ Youtube: https://www.youtube.com/user/VFTurkiye Data Privacy By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details. Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.

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Responsibilities

Lead MSSP and SOC operations, ensuring efficient activation and continuous improvement. Oversee daily SOC operations and ensure proactive service delivery for managed security services.