BENEFITS

• A Competitive benefits package that includes:
• All equipment required to enable you to perform at your best.
• Annual leave increases on your work anniversary
• Hybrid working
• Free training
• Pension scheme
• Well-being programme
• Death in service benefit
• Social events
• Free parking
  Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At Marlin Communications we are dedicated to building an inclusive and authentic workplace, so if you are excited about the role but your experience does not align perfectly with the job description, we would encourage you to apply anyway. You may be just the right candidate for this or other roles.
  Job Types: Full-time, Permanent
  Pay: £33,000.00-£40,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay
• Work from home

Work Location: In person
Reference ID: VC Enginee

• Install, configure, and support video conferencing systems (Yealink, Logitech, Neat, Poly) at client sites across the UK
• Provide timely and effective resolution to support requests in line with internal and external SLAs
• Deliver technical assistance for VC hardware, software, and related applications, both remotely and onsite
• Perform hardware setup including mounting displays, soundbars, cameras, and cable routing
• Conduct site surveys, produce installation plans, and maintain accurate documentation
• Commission Microsoft Teams Rooms (MTR), Zoom Rooms, and SIP-based VC solutions
• Consult with manufacturer or supplier technical support when required to resolve complex issues
• Collaborate with colleagues to create and update technical documentation and knowledge bases
• Participate in proactive initiatives to reduce the need for reactive support
• Train end-users’ post-installation and ensure a smooth handover
• Maintain awareness of firmware updates, new product features, and best practices
• Adhere to project timelines, health & safety standards, and quality benchmarks
• Willingness to travel and stay away from home across the UK for project delivery and support
• And whilst the role is primarily for VC/AV we supply a variety of business solutions in voice/data/security and mobile which you will be exposed to and could widen to your skillset.