This is a remote role and we are open to candidates in the United States. US work authorization is required.

THE ROLE:

As a VDC Program Manager, you’ll have the opportunity to apply your technical, engineering, and business skills across a multitude of projects and contribute to world-class thought leadership around BIM and VDC.
This includes serving as a strategic liaison for our most significant and high-value clients. Focusing on fostering strong client relationships, ensuring that projects incorporate BIM processes from the concept stage through design, construction, commissioning, and transition into maintenance and operations, and aligning our processes to best support our clients’ needs, enhancing collaboration, integration, and mutual success.
The ideal candidate is someone who thrives in a fast-paced, ambiguous environment and has a deep passion for collaboration and developing and implementing innovative BIM processes across teams.
Bring your implementation, architectural, and construction management mastery to work for an industry leader.

IN THIS ROLE YOU WILL:

• Serve as the primary relationship manager for strategic clients, ensuring an exceptional experience and long-term partnership.
• Collaborate closely with internal teams and client counterparts to align business processes, optimize workflows, and enhance service delivery.
• Identify and implement process improvements that enhance efficiency and strengthen client partnerships. Enhance VIATechnik’s goal of continuous improvement within our company, for our clients, and for the industry.
• Act as a strategic advisor, providing insights on best practices and ensuring our solutions meet client objectives.
• Facilitate regular check-ins, strategic reviews, and continuous feedback loops to proactively address challenges and opportunities.
• Work cross-functionally with internal VDC teams, sales, and leadership to ensure seamless integration of services.
• Advocate for clients within our organization, ensuring their needs are met while balancing company objectives.
• Monitor key performance indicators (KPIs) to measure success and drive continuous improvement in client engagement.
• Stay informed on industry trends, technological advancements, and best practices to provide valuable guidance to our team and our clients.
• Travel to client site and other VIATechnik company locations.
• Contribute to the VIATechnik culture of one-team, professional development, and knowledge sharing by participating in and leading training efforts.