VDI Engineer at Bank of Utah

Ogden, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

VDI, Omnissa Horizon, VMware vSphere, ESXi, vCenter, FSLogix, DEM, Networking, Active Directory, Group Policy, Image Management, Blast Extreme, PCoIP, PowerShell, Troubleshooting, Mentorship

Industry

Banking

Description

Thanks for your interest in applying to the Bank of Utah. My name is Jay Weaver, and I work as SVP Technology Officer. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named Nasdaq’s Best Bank in Utah for 2025 and a Top 100 Fastest Growing Company. Our Mission Statement: We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come. Job Opening Details: If our mission statement piques your interest, we encourage you to apply for the currently open position of VDI Engineer to work Monday - Friday at our Branch located at 2605 Washington Blvd. Ogden, UT. This role is responsible for the architecture, performance, and ongoing optimization of the enterprise virtual desktop infrastructure (VDI) environment supporting approximately 450 users. This is a hands-on technical role focused on designing, maintaining, and improving a high-performing Omnissa Horizon platform. The VDI Engineer will work across infrastructure layers—including virtualization, networking, identity, and storage—to ensure a secure, reliable, and efficient end-user experience. This role also provides mentorship to Desktop Administrators and supports broader endpoint strategy where it intersects with VDI. Required Qualifications: * Bachelor’s degree in Information Technology, Computer Science, or equivalent experience * Minimum of 4 years of experience in VDI, virtualization, and end user computing infrastructure * Strong hands-on experience with Omnissa Horizon or other VDI technologies * Experience with VMware vSphere (ESXi and vCenter) Preferred Qualifications: * VMware Horizon / Omnissa Horizon certification preferred * VMware Certified Professional (VCP) preferred * Microsoft Certified: Modern Desktop Administrator Associate preferred * Experience with FSLogix profile containers * Experience with Dynamic Environment Manager (DEM) * CompTIA Network+ or equivalent networking certification advantageous Technical Skills: * Solid knowledge of Omnissa Horizon architecture, including: * Connection Servers * Unified Access Gateways (UAG) * Application delivery * Dynamic Environment Manager (DEM) * Strong understanding of VMware vSphere (ESXi, vCenter) in a VDI environment * Firm knowledge of TCP/IP networking, including DNS, DHCP, routing, and latency impacts on VDI * Experience with Active Directory and Group Policy * Experience with Windows desktop image management (golden images, provisioning) * Familiarity with display protocols (Blast Extreme, PCoIP) * Experience troubleshooting VDI performance issues (logon delays, CPU/memory contention, storage IOPS) * Scripting/automation skills (PowerShell) desirable Soft Skills: * Strong troubleshooting and analytical skills across multiple infrastructure layers * Ability to mentor and develop junior IT staff * Clear communication with technical teams, end users, and leadership * Ownership mindset with a focus on performance, stability, and user experience * Detail-oriented with strong documentation practices Benefits of Working with Us: Bank of Utah's comprehensive benefits package includes: * Great work-life balance, with a Monday-Friday schedule * Competitive pay and benefits, including medical, dental and vision plans * 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met) * 12 paid bank holidays + paid time off, including paid parental leave * Volunteer opportunities to make a difference in the communities where you work and live * Awards and recognition to celebrate you and your colleagues for living the bank's values Regular Duties and Responsibilities: * Own the architecture, design, and lifecycle management of a 450-user Omnissa Horizon VDI environment * Deploy, configure, and optimize Horizon components (Connection Servers, UAG, DEM) * Design and maintain golden images and desktop provisioning strategies * Troubleshoot complex VDI issues across: * Horizon platform * VMware vSphere (ESXi / vCenter) * Active Directory and Group Policy * Networking (DNS, DHCP, routing, latency) * Profile management (FSLogix, DEM) * Optimize user logon times, session performance, and overall user experience * Monitor and tune system performance (CPU, memory, storage IOPS, and latency) * Collaborate with infrastructure teams on compute, storage, and network design impacting VDI * Provide Tier 2/3 escalation support for VDI-related incidents * Mentor Desktop Administrators and support PC Technicians where VDI intersects with endpoint strategy * Document configurations, processes, and troubleshooting procedures * Support endpoint strategy and lifecycle management as it relates to the VDI and physical workstation environment

Responsibilities

This role is responsible for the architecture, performance, and ongoing optimization of the enterprise virtual desktop infrastructure (VDI) environment supporting approximately 450 users, focusing on designing, maintaining, and improving the Omnissa Horizon platform. Regular duties include owning the design and lifecycle management, deploying and optimizing Horizon components, and troubleshooting complex VDI issues across infrastructure layers.