PDR Hail Team is a fast growing, innovative paintless dent repair company. Based in Calgary, Alberta we serve clients across the country, including leading insurance, body shop and automotive dealers, and are widely regarded as the industry leader. Our work environment is fast-paced and always evolving. We hire bright, ambitious minds looking for an opportunity to build a business and transform an industry as part of a dynamic, hardworking, and fun team.

APPRAISER

We are a paintless dent repair company looking for a full-time appraiser based out of our Calgary office. You are a team player and will support our excellent service delivery by working longer hours during peak months (July-December). Some of the responsibilities of this position are as follows:
· Assessing vehicle damage (including identifying prior damage) and creating an estimate according to our insurance partners guidelines
· Educating our customers on the paintless dent repair (PDR) process
· Booking in customers after an appraisal has been completed - strive to maintain & improve the companies closing ratio
· Communicating effectively with our technicians, staff, customers & insurance partners
· Strict adherence to our internal procedures
· Create estimates from photos and in-person
- Process supplements for us and our body shop partners
- Review finished vehicles to ensure repairs were completed as per estimate and pass our strict quality control
- Assist with day to day operations at our Calgary head office or other locations (travel is required)

JOB REQUIREMENTS:

· MUST HAVE prior estimating experience at a collision repair facility, appraisal company or insurance company!
· Prior sales & operations experience
· Proficient with Qapter/Mitchell & Microsoft Office Software
· iPhone/iPad experience required
· Outstanding customer service skills
· Attention to detail
· MUST be able to travel/work outside of Calgary
· Team player, strong work ethic, self-motivated
· Professional business image
- Able to speak/write French an asset
- MUST HAVE a valid drivers license
- MUST be willing and able to communicate with staff 7/days week
- MUST be legally able to work in Canada

IF YOU BELIEVE THAT YOU ARE THE RIGHT CANDIDATE FOR THIS POSITION, PLEASE APPLY WITH YOUR RESUME VIA EMAIL OR WE WELCOME APPLICANTS TO DROP OFF A RESUME IN PERSON TO OUR CALGARY OFFICE (4404 - 116 AVE SE). WE THANK ALL CANDIDATES FOR YOUR INTEREST IN THIS POSITION, HOWEVER ONLY QUALIFIED CANDIDATES WILL BE CONTACTED FOR AN INTERVIEW.

Job Type: Full-time
Pay: From $80,000.00 per year

Schedule:

• 10 hour shift
• 12 hour shift
• Overtime
• Weekends as needed

Application question(s):

• Have you completed estimates using Mitchell Cloud Estimating & Qapter (formerly Audatex) softwares?

Experience:

• Vehicle Damage Appraisal and Estimate Preparation: 2 years (required)

Language:

• French (preferred)

Licence/Certification:

• Driver’s License? (required)

Willingness to travel:

• 50% (preferred)

Work Location: In person
Expected start date: 2025-06-2

Please refer the Job description for details