PREVIOUS MOTOR VEHICLE EXPERIENCE ESSENTIAL

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty.

SKILLS

• Proficient in data entry with strong attention to detail
• Bilingual or multilingual capabilities, particularly in Spanish and English, are highly desirable
• Excellent phone etiquette and communication skills, both verbal and written
• Strong analytical skills to assess customer needs and provide suitable solutions
• Ability to upsell products effectively while maintaining a positive customer experience
• A friendly disposition with a passion for helping others
  If you possess these skills and are eager to contribute to a dynamic team environment, we encourage you to apply for the position of Customer Service Representative.
  Job Type: Full-time
  Pay: £24,420.00-£29,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In perso

• Respond to customer inquiries via phone, email, and chat in a timely manner
• Provide accurate information regarding products and services
• Assist customers with order processing, returns, and troubleshooting issues
• Maintain detailed records of customer interactions and transactions through data entry
• Identify opportunities for upselling additional products or services to enhance customer experience
• Collaborate with other departments to resolve customer issues efficiently
• Ensure adherence to company policies and procedures while maintaining high standards of customer service