ABOUT THE ROLE

As a Vehicle Damage Estimator, you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.

KEY RESPONSIBILITIES

• Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
• Negotiation – Liaise with engineers and assessors to agree on repair costs.
• Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
• Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
• Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
• Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
• Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
• Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
• Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
• Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs.
  You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.