Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

WHO WE ARE AND WHAT WE BELIEVE IN

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in

WHAT YOU WILL DO

Volvo, Mack and UD trucks are proud to be part of Volvo Group Australia (VGA). Every day, the Volvo Group across the globe, our trucks, buses, engines, construction equipment, financial services and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talented individuals with sharp minds and passion across the group’s leading brands and entities.
VGA is offering a unique opportunity for an experienced truck driver to represent VGA in all aspects of Vehicle Handover (VHO) and Product Training. This is your chance to embrace a new challenge as a Vehicle Handover and Product Trainer and become a product expert, representing the Volvo, Mack, and UD Trucks brands while supporting customers and dealers through the delivery process and enhancing their understanding of our vehicles.
In this role, you will work closely with the Vehicle Handover and Driver Development Manager to develop and implement VHO strategies that enhance customer satisfaction across all three brands. You will also collaborate with internal stakeholders to identify areas for VHO support, driving an exceptional customer experience. If you’re passionate about trucks, customer satisfaction, and want to get exposure to the training side of things, this role is perfect for you!

KEY RESPONSIBILITIES:

• Support change management for VHO processes and collaborate with central teams to implement best practices locally.
• Serve as the Vehicle Handover expert for Volvo, Mack, and UD Trucks, aligning techniques to enhance customer satisfaction.
• Assist dealers with fleet deliveries and provide on-the-job VHO training to dealer representatives.
• Develop and deploy VHO training curricula with the Driver Development Manager and Competence Development team.
• Develop and deliver comprehensive training programs on Volvo Group Truck products, features, benefits, and usage.
• Collaborate with the Driver Development Manager to tailor training based on identified areas for improvement.
• Promote driver education programs to ensure safe and efficient truck operation, including alternative energy sources.