Vehicle Logistics & Customer Support Coordinator (Casual) at Splend

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vehicle Operations, Customer Service, Administration, Vehicle Inspection, Reception Management, Telematics Installation, Fleet Management, Communication Skills, Organizational Skills, Computer Literacy, Attention To Detail, Time Management

Industry

Urban Transit Services

Description

About Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. You'll be excited to work in this role if... You enjoy a hands on role with a great mix of vehicle operations, customer service, and administration. You thrive in a fast-paced environment where no two days are the same and you can make a real impact. You love delivering great customer experiences and being part of a supportive, close-knit team. About the role Join our Adelaide Hub as a Casual Vehicle Logistics & Customer Support Coordinator, where no two days are the same. This is a hands-on, customer-focused role that combines vehicle operations, administration, and front-of-house responsibilities to keep our hub running smoothly. This is a short-term casual opportunity (less than one month) operating on a Monday to Friday schedule, ideal for candidates seeking immediate, short-term work. \n What you'll be doing Maintaining vehicle presentation, fuel/charge levels, and readiness for use Managing vehicle movements, servicing, repairs, and onsite parking operations Completing vehicle inspections, photos, and associated documentation Receiving, preparing, and de-fleeting vehicles, including telematics installation Coordinating vehicle pickups and handovers with customers, suppliers, and internal stakeholders Providing a professional front-of-house experience, welcoming customers and visitors Managing reception enquiries, phone calls, bookings, and customer communications Maintaining accurate records and supporting day-to-day administrative tasks Ensuring the depot, reception area, and vehicle storage areas remain organised, safe, and presentable Supporting the wider Hub team with operational and customer service activities as required What you'll bring Full unrestricted Australian Driver's Licence (must have) Ability to work onsite from our Adelaide Hub Previous customer service, reception, or administrative experience (desirable) Mechanical aptitude or a general understanding of motor vehicles (desirable) Strong organisational, administrative, and computer skills Excellent attention to detail and commitment to compliance A proactive, can-do attitude with the ability to work independently and as part of a team Strong customer service and communication skills Ability to manage competing priorities in a fast-paced environment A customer-first mindset and willingness to go above and beyond \n Diversity & inclusion At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

Responsibilities

The role involves managing vehicle logistics, including inspections, maintenance, and handovers, while ensuring vehicle readiness. Additionally, the coordinator handles front-of-house reception duties and general administrative tasks to support hub operations.