Job title: Vehicle Parts Manager
Department: Activate Accident Repair
Reports to: Bodyshop Manager
Hours: 45 hours per week Monday - Friday

LOCATION: AAR BRISTOL

We are looking for a Vehicle Parts Manager to join our state-of-the-art Activate Accident Repair Bristol Bodyshop!

SKILLS AND EXPERIENCE:

• Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
• Flexibility dealing with changes in demand, tasks, and processes.
• Strong attention to detail.
• Computer literate.
• Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
• Good time management and prioritisation skills.

SKILLS AND EXPERIENCE:

• Full driving license with the correct classification to carryout duties
• Logistics experience
• Experience of vehicle appraisal
• Exceptional communication and customer service skills

A BIT ABOUT US

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.
We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.
We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.

ROLE OVERVIEW:

You will be responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.

KEY RESPONSIBILITIES:

• Manage daily parts co-ordination of both internal and stock delivered.
• Update parts ordering system.
• Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
• Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
• Carry out monthly stock checks, which reconcile back to usage and suppliers’ invoices.
• Monitor and control resources within the parts department.
• Work within internal procedures to achieve targets set out by your line manager.
• Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site.
• Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.